If you would like to have your order to ship to a different shipping address, please fax us at 980 225 0240 the following:
If your differet ship to and bill to addresses are in the U.S.
1. A ultility bill, or gas bill, or cable bill, or any document with your name and address.
2. Your name and address must match that of the bill to or ship to address.
If your differet ship to and bill to addresses are in the U.S and an other country.
1. Your driver's license or ID with your photo and license no. blocked out, we only need your name and address.
2. The credit card that you used to make the purchase with the credit card no. blocked out EXCEPT for the last 4 digits, (last 5 digits for American Express).
3. Your name and address must match your billing or shipping address.
You can also scan the above documents and email it as an attachment to us at info@lussoboutique.com.
Sales tax
North Carolina residents pay 8.5% in sales tax. This is not our idea!
Insurance
Insurance and signature confirmation of $1.95 is required, click here to see insurance rate.
Shipment
We offer free USPS priority or 1st class shipping in the US, signature confirmation of $ 1.95 and insurance is required. If you want your item to be shipped by USPS overnight express; the shipping cost is $38.00
We guarantee that your order will be shipped within 1 - 2 business days. If for some reason we are not able to do so due to a mistake in inventory, you will be notified by email immediately.
Notification of shipping with tracking no. will be emailed to you when your order is shipped so that you can track on www.usps.com
We ship daily except on Saturday, Sunday, public holidays, and when we are on vacation.
Priority shipping will arrive within 3 business days, overnight express will arrive the next day. USPS tracking is not updated like UPS tracking. It will only show when the package is delivered. USPS tracking information is entered and updated in the evening even though your package was shipped in the morning, if the tracking information does not show up, please check the next morning.
PLEASE NOTE: We cannot guarantee that your order will arrive before Christmas if you choose USPS priority mail shipping for orders that are placed 10 business days before Christmas due to USPS heavy mail volume during the Holidays, please choose Express Mail shipping if you want your order to arrive before Christmas.
If you order mutiple items and pay separately, they will be shipped together, shipping cost cannot be refunded.
It is very IMPORTANT that you provide us with a valid phone no. and email address that you check often in case we have to contact you concerning your order and email your tracking no.
If you place an order, than means you understood and will abide with our domestic order policy.
Email:info@lussoboutique.com
Phone: 1 877-246-9756
Store hours: 9:30 am - 7:30 pm PST Monday- Friday
Email us on the weekend, we check email on a regular basis.